![]() Your counsel can draft this letter for you. If you believe they are actually wrong, just tell them “go pound sand”. So it is usually best to respond somehow: If you ignore their letter, they may start sending letters to your customers instead, which is embarrassing and hurts your reputation. It turned out that the newspaper he claimed to represent did not exist. We became suspicious and asked him to leave. ![]() We found him in the hallway asking our scientists questions about which chemicals they used. After a few questions, the reporter excused himself to go to the bathroom and did not return for a long time. We took him on a tour of our facility, pointing out many recent demos, then returned to the conference room for an interview. Once we were visited by a newspaper reporter doing a story on innovative companies. How about another example? At E Ink we conducted many press interviews. But we had also kept some information as trade secrets, which he was not able to see. Over the years we imagine he studied every word and diagram that was published in our patents, and he probably assumed he could copy whatever we did because he was based in China where patents are hard to enforce. We were very lucky that our material was low-quality while he was an employee and only improved later, after he left. We discovered that they funded him to set up a research team to replicate E Ink’s work. Think it won’t happen? A few years after we started E Ink, a mainland Chinese employee was hired away to become faculty at a Chinese university. IP theft is unfortunately a real issue, and the more press attention your company receives, the more likely you are to be targeted.
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